Robin Brogdon, MA

Robin received her Bachelor of Arts degree in cultural anthropology from the University of Michigan in 1983 and her Master of Arts degree in organizational communication and marketing from Eastern Michigan University in 1984. Robin has successfully taken companies through start-up, acquisition, and divestiture, with oversight and management of all aspects of the process. She has coordinated many building and relocation projects spanning multiple offices and cities, including the construction and opening of City of Angels Veterinary Specialty Center, a 30,000-square-foot comprehensive specialty hospital in Los Angeles where she served as the Executive Director. In 2007, Robin launched BluePrints Veterinary Marketing Group, Inc., a full-service marketing agency exclusively devoted to serving specialty, emergency and referral practices and other businesses within the animal healthcare industry.

Sessions

392 - Through the Eyes of a Client: A First-Hand Account of a Patient's Journey with Five Different Specialists; What Happened and What Should Have Happened
Friday, September 15, 2017 from 9:30 AM to 10:30 AM

393 - What if We Applied the Ritz Carlton Model in our Practices?
Friday, September 15, 2017 from 11:00 AM to 12:00 PM