Jess was born and raised in Cincinnati Ohio and had an initial interest in broadcast journalism before being introduced to the world of specialty veterinary medicine. Surrounded by pets while growing up, Jess had an early passion for the human-animal bond. In 2003, she accepted a Client Services position at Care Center and quickly discovered her niche in client communication. In 2008, Jess became Client Services Director and assisted in the development of Care Center's second location in Dayton, Ohio and assumed the role of Dayton Practice Manager in 2012. In 2016, Jess was appointed Hospital Director for both Care Center locations. Jess truly enjoys recruiting, establishing, and empowering her team. In alignment with the practice vision, she inspires her team at every turn through her ongoing development and support. Jess is very passionate about communication within Care Center, its clients and the referring veterinary community. In 2013, she was honored for 10 years of excellence at Care Center. Jess lives in Cincinnati with her husband, Tony, and two sons and small "zoo".
194 - Building and Keeping a Compassionate Team
Thursday, September 14, 2017 from 1:30 PM to 2:30 PM